Shop Effortlessly with Temu's Free Return Policy

Hassle-Free Returns Made Simple

Temu understands the importance of customer satisfaction, which is why they offer a generous free return policy. Starting from a minimum purchase of $0.99, you can enjoy the convenience of hassle-free returns. Whether you change your mind, find a better fit, or encounter any issues with your order, Temu's got you covered.

How to Initiate a Return

To initiate a return, simply visit the "My Orders" section in your Temu account. Select the order you wish to return and click on the "Return" button. Follow the onscreen instructions to provide the reason for return and select your preferred return method, either by mail or in-store at a designated location.

Return Timelines

For returns by mail, you have 30 days from the date of delivery to drop off the item at an eligible USPS location. In-store returns must be made within 14 days of receiving the item. Keep in mind that specific return windows may vary depending on the product category and seller.

Exceptions and Conditions

While most items qualify for free returns, there are a few exceptions. These include personalized items, gift cards, and select products that are clearly marked as non-returnable. Additionally, return shipping costs may apply for items that cannot be dropped off at a USPS location.

Enjoy Peace of Mind with Temu's Free Returns

Temu's free return policy gives you the confidence to shop with ease. Whether you're trying out new styles or finding the perfect home essentials, you can do so without the worry of additional charges or complicated procedures. Experience the convenience and peace of mind that comes with Temu's customer-centric approach to returns.